STAY SAFE. BE KIND.
Our doors are open again under Alert Level 3.2.
We are open and welcoming you to visit our Dealerships following the health and safety guidelines outlined by the government. We have missed the personal interaction with our customers and are thrilled to see you again in person. All sites have been prepared to ensure that you are able to visit us safely whether you want to get a service, take a test drive, or simply browse the showroom.
We are operating following social distancing and capacity restrictions. Staff and customers are required to wear a face-covering unless they have proof of a government exemption.
Rest assured, contactless services across all Departments including test-drives, vehicle valuations, servicing, technical support and of course Parts requirements remain available to assist you with your motoring needs.
Ingham Health and Safety procedures.
As the health and safety of our customers and staff remain our top priority, the following procedures are in place:
Contact tracing.
We will be digitally collecting contact details from all visitors to ensure that we comply with contact tracing guidelines. This includes a QR poster to allow customers to register on the Ministry of Health’s COVID-19 tracing app available at the front door. In addition, we require all visitors to scan our own “I’M HERE” QR code to ensure we can contact people without any delay, if necessary.
Sanitation.
All our customer-facing staff will keep their work areas sterilised as required and in addition to the daily sanitisation of all common areas and touchpoints carried out by our cleaners. Staff will sanitise their hands before accepting your keys, and keyless entry remotes will be placed in single-use bags. All surfaces within and around your vehicle will be sanitised after servicing. Please do not be offended if we ask you to sanitise your hands if handing over keys or using our eftpos terminal.
Loan Cars.
Subject to availability, please contact your Dealership for more information.
Dealerships may not be able to facilitate loan cars and Pick-up & Drop-off services during the current Alert Level.
Appointments.
Please ensure you book an appointment before arriving at our dealership. By doing so, you can help our efforts to follow social distancing guidelines. You can make your appointment by phone or email.
PPE.
Team members will continue to use approved Personal Protective Equipment.
Social Distancing.
Staff and customers are required to maintain appropriate social distancing as per the government’s guidelines.
Managed Entry.
The total number of people within our premises will be monitored and documented at all times.
Stay safe and please take care.
We look forward to seeing you again soon.
Trent Ingham | Ingham Group General Manager