Servicing and Maintenance
Service your vehicle at Mercedes-Benz Hawkes Bay and access state-of-the-art facilities, tools and diagnostic equipment. Factory-trained technicians will assist in maintaining your vehicle’s optimal condition, giving you confidence your vehicle is in the right hands.
Complete after-sales care.
An unlimited kilometre Complimentary 3 Year Scheduled Service Plan for every New Zealand new passenger vehicle and demonstrator vehicle sold via an Authorised Mercedes-Benz Retailer.
Mercedes-Benz service intervals have been set to ensure you get the best performance from your vehicle over its life.
Available for both new and certified pre-owned Mercedes-Benz vehicles.
QR Code Rescue Sticker
When an accident occurs and the vehicle is seriously damaged, the priority for rescue services is free for occupants. This can be accessed with the Mercedes-Benz Rescue QR Code.
For all safety recall advice and notices, please email us with your Registration or VIN (Vehicle Identification Number) and we will supply details of any safety recalls that are applicable to your vehicle.
Mercedes VIP Roadside Assistance is designed to provide Mercedes-Benz owners with assistance in case of a breakdown in New Zealand, 24-hours a day, 7-days a week.
Service and WOF
Ensure the lifetime of your vehicle is maintained, by letting
our Certified After-Sales team take care of your vehicle.
When getting your vehicle or our customers’ vehicle serviced, always insist on Mercedes-Benz Genuine Parts.
Enhance your vehicle with a range of products for your lifestyle. For convenience, comfort, or style Mercedes-Benz has a solution.